

Cherise Taylor
Leadership That Retains Both People and Customers

Taylored Leadership
Servant leaders understand that it's the people who make any organization, team, or department prosper.
Throughout my dynamic career, I have had the pleasure and privilege of leading organizations in the way of training, onboarding, and customer service.
Empowering people is my purpose, and equipping both the internal and external customers for success is my passion!

From Frontline Experience
to Executive Strategy
My executive perspective was forged on the front lines.
With a career spanning tech, government, education, and media, I have a unique,
ground-level understanding of
the challenges that inhibit growth and the catalysts that unlock potential.
I have moved from leading teams to leading transformations.
I don't just believe leadership is about mindset and behavior;
I have the proven frameworks to scale that mindset across an entire organization, turning individual empowerment into enterprise-wide impact.
My proven value
lies in my ability to:
- Translate employee needs into strategic business initiatives.
- Design and implement scalable programs for onboarding, leadership development, and continuous learning.
- Elevate customer satisfaction by first revolutionizing the employee experience.
- Measure the cultural health of an organization and directly tie it to
performance metrics.
- Translate employee needs into strategic business initiatives.
Executive Impact in the Modern Workplace
Mastering the Connection Between Culture and Technology

In today's dispersed world, a company's culture is built and transmitted through its digital corridors.
For six years, I had the privilege of being Bayer's global ambassador for this new reality, designing and facilitating onboarding for thousands of new hires across the globe via Google Meet and Microsoft Teams.
This was more than orientation; it was the critical first act of culture-building.
My role was to transform a mandatory process into a memorable welcome, ensuring every new employee felt connected, valued, and excited from day one—no matter their location.
My approach turned virtual onboarding into a strategic advantage:
- Driving Engagement & Retention: I engineered sessions focused on stimulating interaction and genuine connection, directly combating the isolation that leads to early attrition and disengagement.
- Scalable Culture Propagation: I developed a repeatable framework for delivering a consistent, high-energy welcome that effectively embedded company values and culture at scale, across every time zone.
- Leadership in a Digital-First Era: I proved that rapport and enthusiasm are not casualties of remote work but are, in fact, the deliberate outcomes of skilled facilitation and intentional design.
The result?
A proven system for launching new hires not just into their roles, but into a cohesive, global community—directly increasing productivity and preserving cultural integrity in a hybrid world.

Awards, Accomplishments & Accolades
Academic
National Honor SocietyWho's Who Amongst College & University Students
Organizational
Recipient of the 'Better Because of You' Award for cross-functional leadership that directly enhanced interdepartmental collaboration and project results.
Professional
Sought-after speaker on topics including resilient leadership, psychological safety, and building a culture of continuous feedbackMeasurable Outcomes
- Cultivated training programs that reduced new hire ramp-up time by 30%.
- Implemented feedback systems that increased employee engagement scores by 25%.
- Mentored emerging leaders, resulting in multiple internal promotions.
- Championed customer service protocols that drove a 15% increase in customer satisfaction
- Driving Engagement & Retention: I engineered sessions focused on stimulating interaction and genuine connection, directly combating the isolation that leads to early attrition and disengagement.
Platinum Level Leadership

Continuous Evolution
My Investment in Strategic Growth
I operate on a simple, powerful principle:
The most effective leaders are not just experts; they are perpetual students.
In a world of constant change, sustained success requires an unwavering commitment to evolving your strategy, your skills, and your perspective.
My dedication to lifelong learning ensures I bring the most innovative, evidence-based frameworks on leadership, culture, and human performance to every organization I serve. This isn't about collecting knowledge—it's about translating cutting-edge insight into tangible business results.
"What got you here won't get you there."
— Marshall Goldsmith
This principle is the cornerstone of my leadership philosophy.
It’s why I consistently challenge my own assumptions and pursue advanced certifications; not for the credentials, but for the competitive edge and deepened wisdom they provide.
It is this intentional stretching beyond the comfort zone that allows me to help organizations not only adapt to the future but to define it.

Executive
Insight
The most effective leaders are perpetual students of human behavior and organizational dynamics. I leverage insights from top thinkers to design strategies that are both humanly empathetic and business-wise.
I'm currently reading: Elevate & Dominate by Deion Sanders. It reinforces a core tenet of my philosophy: winning cultures are built on confidence, preparation, and unwavering standards of excellence.
My Recommended Reading for Fellow Leaders:
- Dare to Lead by Brené Brown (for building vulnerability and courage)
- The Advantage by Patrick Lencioni (for building healthy organizations)
- Atomic Habits by James Clear (for building systems of continuous improvement)
- Dare to Lead by Brené Brown (for building vulnerability and courage)
Taylorific TV: Winning at Work!

Let's Build Your Culture
I am seeking a full-time executive role as a Chief Culture Officer or
VP of Employee Experience.
Let's discuss how I can transform your culture into your greatest asset.
- Contact InformationSt. Louis, MO
Copyright 2026







